Versa 2 heart rate tracking accuracy

[Woody2u]

My heart beat over 90 would start being recognised but since update, my heary rate needs to read over 105 otherwise it is "out of range'

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Woody2u, welcome to the Community Forums.

Thanks for bringing this to our attention. Let me share with you that heart-rate tracking can be affected by several factors including air temperature and device location on your arm. For more information about this, please check our help articles:

• How do I track heart rate with my Fitbit device?
• What factors can affect my heart-rate reading on my Fitbit device?

However, if your heart-rate tracker seems inaccurate after taking the recommendations into account, please reply with answers to the following questions so I can further investigate:

1. What were you doing when you noticed the problem? If you were exercising, specifically what types of exercise?
2. Were you wearing the Fitbit device particularly tight or loose?
3. What was the position of the Fitbit device on your wrist? 

I'll be waiting for your reply if further assistance is needed.