help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 heated up on my wrist, screen started flashing, now blank screen

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-06-2020 08:14

‎02-06-2020 08:14

My Versa 2 felt very hot on my wrist last night.  I took it off and the screen started flashing back and forth between the home screen and the Fitbit dots screen.  This morning it's not responding to the charger or reset buttons.  The Fitbit app on my iphone says device not found.  Help

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-06-2020 11:15

‎02-06-2020 11:15

Contact Customer Support.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎02-06-2020 11:15

‎02-06-2020 11:15

Contact Customer Support.

Best Answer
0 Votes

‎02-06-2020 11:51

In response to SunsetRunner

‎02-06-2020 11:51

Thanks,  I did just that and have been instructed to send it back to them for further evaluation.

Best Answer
0 Votes