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Versa 2: how I got GPS to work

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The process I took to get my GPS working and partial functionality for MyFitnessPal

 

1. Delete the Fitbit and MyFitness apps from your phone and install the latest versions

 

2. Add Fitbit to your MyFitnessPal in the MyFitnessPal dashboard via the Apps tab.  Make sure to grant access to MyFitnessPal in the Fitbit dashboard.


2. On your Android phone go to settings > apps > Fitbit > Permissions. Make sure location and physical activity are allowed. While in the Fitbit app go to Battery. Make sure “allow background activity” is on.

 

You may have to go Settings > Battery > and turn off "power saving" mode to be able to access “allow background activity”.  The take away is that Fitbit has to always be running in the background.

 

For iPhone users I imagine there are equivalents to everything I have above. 

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@kamaboko1 It's great to see you in our Fitbit Community. I'm glad to hear that you managed to get the GPS feature working on your Versa 2. Thank you so much for sharing the steps you took. I'm pretty sure that this will help other users that experience the same issue.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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