Versa 2, how to add to my account?

[Versa0412]

I have been using a Charge fitbit. I just purchased the Versa 2. I do not know how to get rid of the Charge from my account. I do not know how to add the Versa. I charged the Versa, but it doesn't act like it. Lots of questions! Thanks for any help!

Moderator edit: subject updated for clarity

[SunsetRunner]

Open the App and click on the Account Icon at the upper right (upper left on Android phone) and there you can remove Charge if you want to and add the Versa 2 by clicking on Add a Device and following instructions.

[Versa0412]

Thank you so much for your prompt reply.
When I open the Fitbit app. on either my Apple iPhone or iPad, there is no logo to click on.
Instead, what I see is what looks like an envelope, like I have a message.


Sent from my iPad

[SunsetRunner]

That is the Account Icon. You can learn a lot from reading the User Manual.

[Versa0412]

Thanks so much. So, I have clicked on that icon and nothing happens...
The only thing that happens are my reminders/Notifications.
I do not see where I can make any changes to my Fitbit.
Any suggestions?
I will read the manual you sent; however, I have been over the internet
instructions pretty extensively & cannot seem to find what I am looking for.
Thank you again for your help.
S.

--



I can't change the direction of the wind,
but I can adjust my sails.

Moderator edit: removed personal info

[SunsetRunner]

Contact Customer Support.