Versa 2 in "Stone" color, looks purple

[MATKennedy]

 I just got a new Fitbit versa 2 in the color stone but it looks purple...  anyone else?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@MATKennedy welcome to our Fitbit Community! Your post caught my attention since you mentioned that you ordered a Versa 2 in "Stone" color and it looks purple.

Please provide a photo of your Versa 2 so we can review it and assist you accordingly. Please check out this post which explains how to add images to your posts.

I appreciate your patience and time with this.

Looking forward to your response! 😀

[JoeWeakley]

The Versa 2 I just got also has this issue.

Here is it compared to the box:

Here is it compared to a Versa 1

[JuanJoFitbit]

@JoeWeakley, I'm sorry for the late response. However, regarding the color of your Fitbit Versa 2 wristband, I appreciate the pictures that you included.

I was able to get in touch with our Support team and was told that they assisted you via chat regarding this matter. I'm glad to hear that a solution was provided and you will be back on track soon.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.

[JoeWeakley]

The wristband was not the issue, it was the color of the versa.

[JuanJoFitbit]

@JoeWeakley, thank you for the clarification. We appreciate your feedback.

Don't hesitate to get back if more assistance is needed.