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Versa 2 inaccurate heart rate

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Hello,

I buyed a Versa 2 this week and after 2 workouts I see that my heart rate is not accurate at all at the beginning of my training

2 days and exactly same problem

My training consist at climbing 140 meters by walking. When i'm climbing,  the watch always show between 100 and 120bpm even if i'm at 160-170 (checked manually)

When I return, I run going down and at that moment it's accurate (around 150)

I tried to tight the watch a little bit, put it upside down, tried different positions, nothing works

I even tried to shake my arm to have more blood in it.. nothing 

Do you have any advise?

Thank you

 

 

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HELLO? 

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