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Versa 2 is 10 minutes slow

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‎12-23-2022 00:19 - last edited on ‎12-25-2022 17:26 by Fitbit Moderator

‎12-23-2022 00:19 - last edited on ‎12-25-2022 17:26 by Fitbit Moderator

versa 2 is 10 minutes slow - how do I put it right? All help I can find is just about time zone changes 

thanks

 

Moderator Edit: Clarified subject and updated label

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‎12-23-2022 05:05

‎12-23-2022 05:05

Hi @Lashes - please follow the path for time zones as that will enable the watch to sync the time correctly. If it is not syncing properly it won't set the time right. You may need to restart the watch and sync several times before success. See also

Why won't my Fitbit device sync? and

How do I change the time on my Fitbit device?

Author | ch, passion for improvement.

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2 REPLIES 2

‎12-23-2022 05:05

‎12-23-2022 05:05

Hi @Lashes - please follow the path for time zones as that will enable the watch to sync the time correctly. If it is not syncing properly it won't set the time right. You may need to restart the watch and sync several times before success. See also

Why won't my Fitbit device sync? and

How do I change the time on my Fitbit device?

Author | ch, passion for improvement.

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‎12-26-2022 09:21

In response to Guy_

‎12-26-2022 09:21

Thanks Guy - didn’t think it was going to work as it didn’t change the time despite numerous attempts. Went to bed and got up thinking it was still slow but it had corrected overnight so had an early start!

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