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Versa 2 is behind the correct time

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‎03-05-2021 20:09 - last edited on ‎03-06-2021 03:13 by Fitbit Moderator

‎03-05-2021 20:09 - last edited on ‎03-06-2021 03:13 by Fitbit Moderator

My Fitbit only tells time for every other minute. 
So my Fitbit says 10:13 when it’s really 10:14. Then it skips to 10:15, then 10:17 then 10:19. It only displays odd minutes. 

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎03-05-2021 20:38

‎03-05-2021 20:38

Are you using a third-party clock face?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-05-2021 20:55

In response to JohnnyRow

‎03-05-2021 20:55

No I just bought it a few days ago

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‎03-06-2021 03:18 - edited ‎03-06-2021 03:19

In response to melisamaster

‎03-06-2021 03:18 - edited ‎03-06-2021 03:19

Hello @melisamaster, welcome to the community forums! @JohnnyRow, it's great to see you around and thanks for your input! 

 

I'd like to let you know that the time on your Versa 2 should be fixed after syncing it. If it has any syncing inconvenience, I recommend performing some troubleshooting steps suggested in this link: Why won't my Fitbit device sync?

 

If that doesn't help, I'd recommend taking a look at your time zone setting to see if it's correct. For more information, please check: 

How do I change the time on my Fitbit device?

 

On a side note, I've moved your post to another board to keep our forums organized. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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