Versa 2 is calculating my calories way too low

[Tinytoes]

I normally do 45/50min workouts and burn up to 300+ calories and suddenly last week is showing max calories for workout is 63 or so. I have tried resetting my watch but nothing has changed.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Tinytoes. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Have you check your settings to see if anything was changed accidental? I'd check your personal information to see if your weight and height are properly set, it may worth the try. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

Hope that helps. 

[Tinytoes]

Hello there, 

thank you for that I checked my personal details and my weight had reset. Will check with my workout tomorrow and see if it is any better.

thanks for your help ☺️

[MarreFitbit]

@Tinytoes Anytime! 🙂

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

[BigGeezy410]

I just ran an intense 20 minutes and it said I burned 26 calories. My settings for height and weight are correct. This can't be accurate and disappointing