help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 is losing GPS signal when tracking bicycle

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2021 06:51 - last edited on ‎07-29-2021 04:57 by Fitbit Moderator

‎07-27-2021 06:51 - last edited on ‎07-29-2021 04:57 by Fitbit Moderator

I have the same problem with the Fitbit Versa 2. The Fitbit loses the connection to the GPS, does not collect the way point and gives strange results regarding speed and distance. I don't think this product is stable and not ready for market

 

 

 

Moderator edit: subject for clarity/label/format  

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-29-2021 04:55 - last edited on ‎03-24-2025 09:52 by Fitbit Moderator

‎07-29-2021 04:55 - last edited on ‎03-24-2025 09:52 by Fitbit Moderator

Hello @Gctaz69. Welcome to the community forums. 

I'm sorry for the experience and thank you very much for taking the time to provide your feedback. At this time, I was able to see that you reached out to our Support Team regarding this matter and they have provided information and assistance. If you still have questions or inquiries about the outcome of your case, I recommend replying back to them and they will be more than glad to continue assisting you. 

On a side note, I've moved your post to the Other Versa Smartwatches board to keep our forums organized. 

See you around. 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes