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Versa 2 is no longer tracking my exercises

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‎09-24-2024 17:18 - last edited on ‎09-24-2024 17:29 by Fitbit Moderator

‎09-24-2024 17:18 - last edited on ‎09-24-2024 17:29 by Fitbit Moderator

So frustrating. I'm on week 3 or 4 of my exercise just not being tracked. Anyone else. I've talked to them via twitter and just was told they know and it will be a few weeks! I use my Fitbit 90% for tracking my exercise. I'm super frustrated

Moderator Edit: Clarified subject

https://9apps.ooo/
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‎09-25-2024 04:34 - edited ‎09-25-2024 04:36

‎09-25-2024 04:34 - edited ‎09-25-2024 04:36

Hi there, @hattac. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for letting me know that you've contacted our social media team. I understand how you are feeling. 

Please note that we were having issues with the workouts missing from the Fitbit app. However, I'd like to share with you that this issue has been fixed.

If you're still having issues, please try to force quit the app and turn your phone off and on again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-25-2024 04:34 - edited ‎09-25-2024 04:36

‎09-25-2024 04:34 - edited ‎09-25-2024 04:36

Hi there, @hattac. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for letting me know that you've contacted our social media team. I understand how you are feeling. 

Please note that we were having issues with the workouts missing from the Fitbit app. However, I'd like to share with you that this issue has been fixed.

If you're still having issues, please try to force quit the app and turn your phone off and on again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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