08-17-2021
04:49
- last edited on
08-17-2021
05:52
by
DavideFitbit
08-17-2021
04:49
- last edited on
08-17-2021
05:52
by
DavideFitbit
Versa-2 is not charging when put in docking station :station:
Moderator edit: subject updated for clarity
08-17-2021 05:51
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-17-2021 05:51
Hello, welcome back to the Community forums, @BrunoIII.
Thank you for the information provided regarding the inconvenience that you've been experiencing with your Versa 2 watch.
If this is related to the battery, please make sure that you've followed the steps provided in this article. If the device is charging, but the screen is completely black, make sure that you've also completed the restart procedure described here.
Hope this helps, I'll be around.