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Versa 2 is not charging

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‎12-25-2021 15:13 - last edited on ‎01-04-2022 17:46 by Fitbit Moderator

‎12-25-2021 15:13 - last edited on ‎01-04-2022 17:46 by Fitbit Moderator

My charger will not charge my Versa 2. I even ordered a new charger without success. Very disappointed. It was all I wanted in a watch but I want it to last also. It was really good, held a long charge. I live in FL so swimming was also a big factor for me. It is hard to find another one but I don't l ike the magnetic charger. Any suggestions 

 

Moderator edit: updated subject for clarity

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‎01-04-2022 17:45

‎01-04-2022 17:45

Welcome to the Fitbit Community, @aj2skip.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

 

To resolve charging issues, we recommend following these troubleshooting steps.

 

If you followed our recommendations shared above without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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