Versa 2 is not charging

[AtulSingh]

My Versa 2 (approx 2 years old) has stopped charging. It is showing "!" Mark on red colour battery on the main screen while charging. Can someone help me with troubleshooting. As there is no fitbit service center in India.

[Odyssey13]

Hi @AtulSingh  customer support INDIA: call 000 800 050 1057

[AndreaFitbit]

Welcome to the Fitbit Community, @AtulSingh. I'm sorry to hear your Versa 2 is not charging and thank you for letting us know that it shows a ! Mark on red color on the main screen while charging.

You can follow advise of help article: Why isn't my Fitbit device's battery charging?

If troubleshooting steps don't work you can call to the number that @Odyssey13 shared with you.

Keep on visiting  the forums. 

[AtulSingh]

Unable to call on the given number. Is there any other way to contact customer care?

[AndreaFitbit]

Thanks for getting back to us and for letting us know that you were not able to call to the given number @AtulSingh. 

I noticed that you already contacted our team and that they have assisted you.

Keep on visiting the forums.