help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 is not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-10-2023 09:44 - last edited on ‎03-18-2023 14:05 by Fitbit Moderator

‎03-10-2023 09:44 - last edited on ‎03-18-2023 14:05 by Fitbit Moderator

Hi I have a Versa 2, it will not charge at all. I have cleaned base of watch, charger. Brought a new Charger and will still not charge. My husbands is also the same his is a verse 3.

Very frustrating

Thanks Allie

 

 

Moderator Edit: Clarified subject/label 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-18-2023 14:11 - last edited on ‎02-21-2024 05:22 by Fitbit Moderator

‎03-18-2023 14:11 - last edited on ‎02-21-2024 05:22 by Fitbit Moderator

Hello @Alliebg1. Welcome to the Community Forums. 

Thank you very much for the information you shared and for the troubleshooting steps you tried. I've noticed that you've contacted our Customer Support Team and they have provided information. If you still have additional questions or inquiries, please get in touch with team so they can continue assisting you. 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes