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Versa 2 is not connecting with mobile device

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‎08-10-2021 19:52 - last edited on ‎08-11-2021 07:11 by Fitbit Moderator

‎08-10-2021 19:52 - last edited on ‎08-11-2021 07:11 by Fitbit Moderator

My versa 2 is not getting connected with my mobile app and not updating.

 

 

Moderator edit: updated subject for clarity

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‎08-11-2021 07:10

‎08-11-2021 07:10

@NimishaM Welcome to our Fitbit Community. Regarding the syncing issue that your Versa 2 has experienced, I'd like you to try the troubleshooting steps that are listed in this help article.

 

After this, monitor your watch and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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