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Versa 2 is not properly syncing to my iPhone 6

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‎07-15-2020 11:49 - last edited on ‎07-17-2020 12:54 by Fitbit Moderator

‎07-15-2020 11:49 - last edited on ‎07-17-2020 12:54 by Fitbit Moderator

Versa 2 has worked perfectly with iPhone 6 until today. It starts to sync and refresh and stops about 1/2 way through and says failed to sync. Keeps happening even after reset

 

 

Moderator Edit: Clarified subject

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‎07-17-2020 12:57 - edited ‎09-30-2023 07:48

‎07-17-2020 12:57 - edited ‎09-30-2023 07:48

Hi there @Elfiscal, welcome to the Community Forums. Thanks for the details provided in your post about the syncing difficulties you started having with your Versa 2 and iPhone 6. I appreciate you've already taken the time to restart your watch prior to posting here, I'll be glad to help you with this inquiry. 

If you haven't done so yet, I'd suggest trying the troubleshooting steps provided in this help article: Why won't my Fitbit device sync?

Give this a go and let me know if the issue persists, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-17-2020 12:57 - edited ‎09-30-2023 07:48

‎07-17-2020 12:57 - edited ‎09-30-2023 07:48

Hi there @Elfiscal, welcome to the Community Forums. Thanks for the details provided in your post about the syncing difficulties you started having with your Versa 2 and iPhone 6. I appreciate you've already taken the time to restart your watch prior to posting here, I'll be glad to help you with this inquiry. 

If you haven't done so yet, I'd suggest trying the troubleshooting steps provided in this help article: Why won't my Fitbit device sync?

Give this a go and let me know if the issue persists, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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