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Versa 2 is not receiving notifications from my One Plus6

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‎08-27-2020 08:45 - last edited on ‎08-28-2020 11:56 by Fitbit Moderator

‎08-27-2020 08:45 - last edited on ‎08-28-2020 11:56 by Fitbit Moderator

Actually I was purchased versa2 recently,very first time notifications from my phone displayed in fitbit versa2,rather than...if my mobile (one plus6)once, after re start my mobile,then notification error msg displayed in the notification option,so aftr that again I uninstalled the fitbit app  and re installed that app, configured all settings  then only it seems good.but my question is why ??it seems like that??anything wrong or did I uptaed any firewall version ? give me suggestions plss..tq

 

 

Moderator Edit: Clarified subject

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‎08-28-2020 11:59 - edited ‎09-26-2023 07:58

‎08-28-2020 11:59 - edited ‎09-26-2023 07:58

Hi there @Sivafitter, welcome to the Community Forums. Thanks for the details provided in your post about the inconveniences you've been having to receive notifications on your Versa 2.

Would you mind letting me know if you get any error message either on your watch or Fitbit app? If so, what it does say? Is it “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”? If so, please note that we’re aware of it and are working to identify a resolution as quickly as possible. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-28-2020 11:59 - edited ‎09-26-2023 07:58

‎08-28-2020 11:59 - edited ‎09-26-2023 07:58

Hi there @Sivafitter, welcome to the Community Forums. Thanks for the details provided in your post about the inconveniences you've been having to receive notifications on your Versa 2.

Would you mind letting me know if you get any error message either on your watch or Fitbit app? If so, what it does say? Is it “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”? If so, please note that we’re aware of it and are working to identify a resolution as quickly as possible. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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