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Versa 2 is not recording sleep score

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‎03-30-2021 10:24 - last edited on ‎03-30-2021 16:28 by Fitbit Moderator

‎03-30-2021 10:24 - last edited on ‎03-30-2021 16:28 by Fitbit Moderator

My Versa is not recording the sleep score regularly.  I've checked the settings, target sleep, sleep start/end times and it keeps happening.  Am I missing something?

 

 

Moderator edit: updated subject for clarity

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‎03-30-2021 16:27

‎03-30-2021 16:27

Hi @hkim Welcome to our Fitbit Community. Regarding the sleep score recording issue that your Versa 2 has experienced, I'd like you to restart it as described in this help article. After this, check out this help page, which explains how your sleep score data is measured.

 

Finally, monitor your watch and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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