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Versa 2 is not showing my sleep stages

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Okay so this is the 2nd Fitbit 2 and again the sleep pattern is messing up and for the last 4 days is showing me with only just over 3 hours sleep. I'm getting tired of this as this is what started to happen with the first Versa 2. Any ideas as to why this is happening.

 

D

 

 

Moderator Edit: Clarified subject

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Hi there, @bcr4601. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand how you must be feeling. 

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @bcr4601. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand how you must be feeling. 

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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