Versa 2 is not syncing with my phone

[Tals52]

My versa2 is not syncing with my phone.

Moderator Edit: Clarified subject

[Kathyhr]

Nor is mine. It has stopped syncing so many times recently  and I have no idea what to do about it. 

[MarreFitbit]

Hi there, @Tals52 @Kathyhr. Thanks for the details provided in your post about the syncing issues with you've been experiencing with your Fitbit devices, I understand where your concern is coming from as it has happened a few times now. I'll do my best to help you with this. 

As a first approach, please confirm whether you've tried all steps recommended in this help article Why won't my Fitbit device sync?

[Hoopscoach]

Agree. Mine too. So frustrating. 

[HappyWanderer]

My husband and I have been having the same issues recently and have tried everything to remedy many times. My husband was ready to throw his in the garbage. 

[ClaireMP]

Mine either. Ever since Fitbit changed their software my app always has no data for my sleep 

[Hoopscoach]

Frustrating to pay all this money and you don’t get what you thought you were going to get I should’ve got an Apple Watch. I never read any complaints about that other than price.
Sent from my iPad

[MrsFresh]

I've been trying for the past few days to get my Versa 2 to re-sync. I've done everything in the attached article and nothing works. I can't get my emails or calls to go to my watch, the time is not syncing when I change time zones, my sleep is not registering, and my WW app is no longer syncing. I'm really frustrated with this!

[Hoopscoach]

Mine either. So disgusted.
Sent from my iPad

[lehuamamo]

The reset of the Versa worked! Thanks! 

https://help.fitbit.com/articles/en_US/Help_article/1186.htm

[SunsetRunner]

I agree with your husband. My Versa 2 has had numerous problems syncing since I got it as a gift Christmas 2022. Restarts always seemed to correct the problem until the next update. In the past week, the screen varies between complete black to static grey with a bright white vertical line on left side. On-line support offered 35% off new device. From what I am reading in all of these comments, the problems seem widespread with no real incentive to stay with Fitbit. 

[Hoopscoach]

Well somehow I solved my issue. I deleted my Fitbit. Reinstalled it. It works.
Sent from my iPad