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Versa 2 is not tracking all my steps

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‎02-12-2021 11:59 - last edited on ‎02-13-2021 03:18 by Fitbit Moderator

‎02-12-2021 11:59 - last edited on ‎02-13-2021 03:18 by Fitbit Moderator

Versa 2 not to tracking all my steps.

 

 

Moderator edit: updated subject for clarity

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‎02-13-2021 03:17

‎02-13-2021 03:17

Hi @Lucy7890, welcome to our Fitbit Community. Regarding the steps tracking issue that your Versa 2 has experienced, I'd like you to restart it as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your steps.

 

Finally, monitor your watch during the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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