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Versa 2 is not tracking all my steps

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‎01-03-2022 18:26 - last edited on ‎01-04-2022 09:21 by Fitbit Moderator

‎01-03-2022 18:26 - last edited on ‎01-04-2022 09:21 by Fitbit Moderator

Mine will not pick up alot of my steps. I have got bit zip, and when I used both my watch was over 1000 steps short.

 

 

Moderator Edit: Clarified subject

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‎01-04-2022 09:24 - edited ‎07-21-2023 03:52

‎01-04-2022 09:24 - edited ‎07-21-2023 03:52

Hi there, @Meanlace. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. I understand where your concern is coming from. 

I've seen that you've contacted our Support Team after posting here and they've assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue assisting you. 

Maria | Community Moderator, Fitbit


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