help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 is not tracking my exercises accurately

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-17-2021 20:45 - last edited on ‎02-18-2021 04:34 by Fitbit Moderator

‎02-17-2021 20:45 - last edited on ‎02-18-2021 04:34 by Fitbit Moderator

My versa 2 is not trucking my exercise activities accurate

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-18-2021 04:38 - edited ‎09-07-2023 07:14

In response to ellison.l

‎02-18-2021 04:38 - edited ‎09-07-2023 07:14

Hi there @Lisbz @ellison.l, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. 

To better assist you, would you mind giving me more details of this? I mean, how do you track your exercises, do you start it directly from your watch or use SmartTrack? Is it happening only during your walks? Which stats are not being recorded? 

In the meantime, I suggest you both to restart your Versa 2 by following these steps. Then, try testing an exercises to see if the issue persists. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎02-18-2021 00:39

‎02-18-2021 00:39

Mine neither .. I start a walk and when I press finish it’s only recorded one half of it 

Best Answer
0 Votes

‎02-18-2021 04:38 - edited ‎09-07-2023 07:14

In response to ellison.l

‎02-18-2021 04:38 - edited ‎09-07-2023 07:14

Hi there @Lisbz @ellison.l, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. 

To better assist you, would you mind giving me more details of this? I mean, how do you track your exercises, do you start it directly from your watch or use SmartTrack? Is it happening only during your walks? Which stats are not being recorded? 

In the meantime, I suggest you both to restart your Versa 2 by following these steps. Then, try testing an exercises to see if the issue persists. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes