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Versa 2 is not tracking my hear rate and sleep accurately

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‎01-26-2022 20:10 - last edited on ‎01-27-2022 04:42 by Fitbit Moderator

‎01-26-2022 20:10 - last edited on ‎01-27-2022 04:42 by Fitbit Moderator

My Vera 2 is not recording everything. it only recorded 5 hours of sleep when I was sleeping for at least 8. During a vigorous workout, it suddenly showed a heart rate of 85, then jumped to 132. What is wrong?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎01-26-2022 21:44

‎01-26-2022 21:44

Hi @Dragonfly15  - it might help to refresh things by doing a Shutdown from the watch Settings menu About option, Wait 10 seconds and place on the charger to restart ti and charge it.

Author | ch, passion for improvement.

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‎01-31-2022 19:24

In response to Guy_

‎01-31-2022 19:24

Thanks for your suggestion, Guy_.  I believe it solved the problem.

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