Versa 2 is not tracking my readiness score

[Beatha]

I wear my watch 24/7, but the readiness score page keeps saying I need to wear my watch. What’s wrong?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Beatha. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with the readiness score data. 

Please note that if you don't see a daily readiness score in the Fitbit app it might be due to the following:

• You must be a Fitbit Premium member using a compatible device. For a list of compatible devices, see Who can see a daily readiness score in the Fitbit app?
• To receive your first daily readiness score, you must wear your Fitbit device 14 hours per day for at least 4 days and nights. To continue receiving a score, wear your device 4+ nights per week.
• If you already received your first score, make sure you wear your device for at least 1 full day (during the day and to sleep at night), then check your score after you wake up in the morning. To see a daily readiness score, you must wear your Fitbit device for at least 14 hours.
• Make sure the back of your device is in contact with your skin. The band should be snug but not constricting.
• Most metrics require at least 3 hours of quality sleep. If you move a lot during your sleep or the sleep session is too short, you might not get a reading.

Additionally, please make sure that both, your Versa 2 and Fitbit app are up-to-date. For more information, see How do I update my Fitbit device? and How do I use the Fitbit app?