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Versa 2 is not tracking my sleep times accurately

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‎03-28-2024 15:58 - last edited on ‎03-28-2024 20:28 by Fitbit Moderator

‎03-28-2024 15:58 - last edited on ‎03-28-2024 20:28 by Fitbit Moderator

Versa 2 not recording correct sleep start time

Moderator Edit: Clarified subject

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3 REPLIES 3

‎03-28-2024 20:29

‎03-28-2024 20:29

Hi there, @tooty1. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Versa 2 is not tracking your sleep times accurately. We're here to help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance. 

Maria | Community Moderator, Fitbit


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‎03-29-2024 01:14

In response to MarreFitbit

‎03-29-2024 01:14

The fix that I applied after contacting helpline did not work could someone help further.
Thanks
Stephen
Sent from my iPhone
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0 Votes

‎03-29-2024 14:50

‎03-29-2024 14:50

I wish I could help, but I’m having the same issues. 

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