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Versa 2 is not tracking my steps accurately

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‎08-23-2020 05:43 - last edited on ‎09-08-2020 06:29 by Fitbit Moderator

‎08-23-2020 05:43 - last edited on ‎09-08-2020 06:29 by Fitbit Moderator

my Versa 2 is only about 6 weeks old. First 4 weeks it worked great!  The last 2 weeks it us not tracking ny steps correctly and somedays it doesn't track at all!! I've tried calibrating it, i have reset it, i have done a factory reset AND its still nit working. Funny thing is I had a $60 samsung watch worked liked a dream decided to treat myself and upgrade to the Versa2 feeling like I got ripped off. 

 

 

 

Moderator Edit: Clarified subject

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‎09-06-2020 00:59

‎09-06-2020 00:59

Did you sort this? Mine has started doing the same. 

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‎09-06-2020 02:28

In response to VickyB2020

‎09-06-2020 02:28

@VickyB2020 I doubt that you will get an answer. You'll note the poster's name is "Sunsetrunner" which is a generic name used on posts where people have deleted their community account.

 

If you are having issues with your Versa 2 then the usual first step is to restart it by pressing and holding the button for 10 seconds.

 

Is your Versa 2 showing any signs of life?

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