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Versa 2 is not tracking sleep accurately

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‎05-10-2020 06:26 - last edited on ‎08-08-2020 05:08 by Fitbit Moderator

‎05-10-2020 06:26 - last edited on ‎08-08-2020 05:08 by Fitbit Moderator

Started sleep last night at 9:00pm woke up 7:52am. It showed I sleep from 5:58am to 7:01am that I sleep for 58 minutes awake 5minutes. Some nights it will do this most of the time it gives a more accurate sleep information. I’ve been using for most a month now and it’s only given me a sleep score one night. Help please.

 

 

Moderator edit: updated subject for clarity

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‎08-08-2020 05:02

‎08-08-2020 05:02

Hi @rustynail7, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it's not tracking your sleep accurately and it only has provided sleep score data one night.

 

Please restart your Versa 2 as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep.

 

Finally, monitor your watch and see if it provides accurate sleep data.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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