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Versa 2 is one hour behind

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‎04-08-2021 06:12 - last edited on ‎04-09-2021 05:48 by Fitbit Moderator

‎04-08-2021 06:12 - last edited on ‎04-09-2021 05:48 by Fitbit Moderator

The time on my watch is an hour out how do I rectify this please 

 

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎04-08-2021 06:27

‎04-08-2021 06:27

Hi @Jsyne - Welcome to the forum! Is the time on the phone you sync to correct?  

  • If so, your Versa 3 should correct the time when you sync. Is your device syncing? 
  • If your phone is correct and your Versa 3 is syncing, then please open the Fitbit app on your phone and
    • Tap Account > App Settings > Time Zone.
    • Make sure Set Automatically is On and Time Zone is Off.

Go back to the Today page and sync your phone. Please let us know if this corrects the problem. 

Best Answer