03-24-2024 13:21 - last edited on 03-25-2024 03:27 by MarreFitbit
03-24-2024 13:21 - last edited on 03-25-2024 03:27 by MarreFitbit
Versa 2 only showing calories burnt - all other stats say no data
Moderator Edit: Clarified subject
03-24-2024 23:56
03-24-2024 23:56
Hi @Peanut131 - it depends where you are looking.
If it's in the Fitbit App, go to the Device page (Connected to) and remove the phone as a device connected to your account and sync the watch.
If you swipe up on the watch face or on the watch face itself you should see the data but if you don't, restart the watch.
If the data is missing from the watch face only check it's permissions in the Fitbit App Gallery tile.
Author | ch, passion for improvement.
03-25-2024 03:29
03-25-2024 03:29
Hi there, @Peanut131. Thanks for stopping by in the Fitbit Community Forums and for the details provided in your post. We're here to help you!
Have you tried what @Guy_ recommended?
Nevertheless, I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly.
Thanks in advance!
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