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Versa 2 is receiving "Ghost" calls notifications

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‎09-01-2020 14:47 - last edited on ‎09-03-2020 07:11 by Fitbit Moderator

‎09-01-2020 14:47 - last edited on ‎09-03-2020 07:11 by Fitbit Moderator

I keep getting notifications of phone calls on my Versa 2. But the calls don’t exist. They haven’t come through my phone. I can only see the first three digits on my Versa so I can’t trace them. Any ideas why this is happening?

 

 

Moderator edit: updated subject for clarity

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‎09-03-2020 07:11

‎09-03-2020 07:11

Hi @Claudiawood, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it receives ghost phone calls.

 

In order to fix this issue, please restart your Versa 2 as described in this help article. After this, try turning off the notifications and turn them back on. Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎09-03-2020 07:22

In response to JuanJoFitbit

‎09-03-2020 07:22

I have tried all these things and will continue to monitor. This only happens once in awhile so 24 hours probably won’t show anything. I will post if it happens again. Thanks.

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