09-18-2021
08:40
- last edited on
09-23-2021
14:39
by
EdsonFitbit
09-18-2021
08:40
- last edited on
09-23-2021
14:39
by
EdsonFitbit
Hi, I've had a Fitbit Versa 2 for a few months now, just to track my sleep and my heart rate at night. I don't wear it during the day; I take it off around 7am and I have it in my pocket until I can sync it to my computer, then leave it in my drawer. Yet it seems to think I'm still wearing it; today it said I slept again, from 8:36a to 10:08, although I wasn't wearing it at the time. And last night's details were simplified, but I don't know why.
Also, every day the heart rate seems to be recorded until about noon.
Am I expecting too much? Or are there settings I can change to get better records? Any advice would be appreciated.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
09-19-2021 17:34
09-19-2021 17:34
Welcome to the Fitbit Community, @PBMurphy.
Thank you for the information provided.
I would recommend restarting your Fitbit Versa 2 by following these instructions.
When leaving your watch in your drawer please make sure it is placed upside down.
If you have any question, please let us know.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
09-19-2021 17:34
09-19-2021 17:34
Welcome to the Fitbit Community, @PBMurphy.
Thank you for the information provided.
I would recommend restarting your Fitbit Versa 2 by following these instructions.
When leaving your watch in your drawer please make sure it is placed upside down.
If you have any question, please let us know.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!
09-23-2021 14:00
09-23-2021 14:00
Thanks!
Those two things - restarting the Fitbit, and leaving the watch placed upside down in the drawer - seem to have done the trick. My heart rate and sleep recordings appear to have stopped recording at an appropriate time.
09-23-2021 14:38
09-23-2021 14:38
Thanks for your response, @PBMurphy.
I'm glad to hear that you've resolved the issue with your Fitbit Versa 2.
On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.
Feel free to contact us at any time.
Have you received the answer you were looking for? Choose the post as the best answer!
Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!