Versa 2 is showing a blue screen

[Snosberry]

It is showing a blue screen. Like it is frozen. I have tried everything even changing the clock but it still is not working,

Moderator Edit: Clarified subject and updated label

[LizzyFitbit]

Hi there, @Snosberry.

Thanks for taking the time to troubleshoot your Versa 2 prior to posting. This is odd as your watch shouldn't be displaying a blue screen, I'm sorry this happened to you. I understand you've worked on this matter, but could you confirm if you've tried performing a restart and making sure your watch is updated to the latest version? If not, please give those steps a try and monitor its behavior afterward.

By the way, I've moved your post to the Other Versa Smartwatches board so we can keep the forums organized.