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Versa 2 is showing bars along both sides of the display

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‎06-14-2023 14:02 - last edited on ‎06-15-2023 04:28 by Fitbit Moderator

‎06-14-2023 14:02 - last edited on ‎06-15-2023 04:28 by Fitbit Moderator

My Versa 2 displays two 1/8" bright light bars along both sides of the display. It still displays data behind bars, still syncs and still charges.

Resetting and Synchronizing do not eliminate the light bars.

Moderator Edit: Clarified subject

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‎06-15-2023 04:29

‎06-15-2023 04:29

Hi there, @Jumpers. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


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‎06-25-2023 21:06

In response to MarreFitbit

‎06-25-2023 21:06

Thanks Marre!

This did not solve the issue. Since I posted, my Fitbit Versa's display has gone from bad to worse. I now resemble a TV display out of Twighlight Zone of better yet Poltergeist. It also no longer will sync even after attempting a reset.

I believe my device may have expired.

Thank you again. 

 

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