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Versa 2 is showing sleep data a day ahead

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‎08-02-2020 02:08 - last edited on ‎08-03-2020 07:43 by Fitbit Moderator

‎08-02-2020 02:08 - last edited on ‎08-03-2020 07:43 by Fitbit Moderator

My fitbit versa 2 is recording the sleep 24 hours ahead . I've reset the app and fitbit . I've changed the time zone and reset it.  I've even purchased premium but still its recording ahead . My son also has the same issue on his versa 2 ?? Any ideas how to fix ?? Thanks 

 

Moderator Edit: Clarified subject

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‎08-03-2020 07:49 - edited ‎10-12-2023 18:25

‎08-03-2020 07:49 - edited ‎10-12-2023 18:25

Hi there @carendevane, welcome to the Community Forums. Thanks for the details provided in your post about the sleep data showing 24 hours ahead and for taking the time to troubleshoot this inconvenience prior to posting here. I'll be glad to help you both, you and your son. 

While reading your post I was wondering if the concern is that today after waking up and syncing your watches you both are seeing sleep data on Today's dashboard? If so, please note that this is an expected behavior since your watch tracked some of your sleep from last night but kept tracking it from midnight until today before waking up what means that there should be sleep data on today's sleep tile.

You can find more detailed information at: How do I track my sleep with my Fitbit device? 

Hope this clarifies your inquiry, I'll be around if there's anything else I may do for you. 

Maria | Community Moderator, Fitbit


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