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Versa 2 is showing the wrong date and time

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‎02-16-2021 08:05 - last edited on ‎02-16-2021 12:12 by Fitbit Moderator

‎02-16-2021 08:05 - last edited on ‎02-16-2021 12:12 by Fitbit Moderator

My watch is saying it’s 950 on Friday and it’s 1105 on Tuesday. How can I fix it? Syncing isn’t doing anything

 

Moderator Edit: Clarified subject

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‎02-16-2021 12:15 - edited ‎09-07-2023 07:15

In response to Guy_

‎02-16-2021 12:15 - edited ‎09-07-2023 07:15

Hi there @Pnkmom731, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. @Guy_ Thanks for the help.

Keep in mind that your Versa 2 may show the wrong date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your watch synced or to check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If you're running into syncing issues, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎02-16-2021 09:49

‎02-16-2021 09:49

The way to resolve this is to shutdown and start your watch again.

It checks the time when it starts when it syncs with the phone.

Shut down the watch

[ Swipe left, Settings,

at the bottom, About,

at the bottom, Shutdown]

 

wait a minute


Start the watch

[Hold the button a few seconds till it vibrates or logo appears]

Wait for the clock to reappear.

Author | ch, passion for improvement.

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‎02-16-2021 12:15 - edited ‎09-07-2023 07:15

In response to Guy_

‎02-16-2021 12:15 - edited ‎09-07-2023 07:15

Hi there @Pnkmom731, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. @Guy_ Thanks for the help.

Keep in mind that your Versa 2 may show the wrong date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your watch synced or to check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If you're running into syncing issues, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer