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Versa 2 is showing the wrong date and time

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‎11-22-2021 12:19 - last edited on ‎11-23-2021 04:35 by Fitbit Moderator

‎11-22-2021 12:19 - last edited on ‎11-23-2021 04:35 by Fitbit Moderator

for some reason my versa 2, stopped with the date of Nov. 21, it is Nov. 22, the time of day was at 8:21, and how reads 8:43 the actual time right now is 1:18 PM, MST. can't seem to get any help at all?

 

Moderator Edit: Clarified subject

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‎11-23-2021 04:37 - edited ‎11-14-2023 04:03

In response to WikleJ

‎11-23-2021 04:37 - edited ‎11-14-2023 04:03

Hi there, @ksmoley @WikleJ. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 watches. 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-22-2021 16:16

‎11-22-2021 16:16

I am having this issue as well. It is Nov 22 at 7:14 pm and my fit bit says 11/21 and 6:09. Have synced it and won't update.

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‎11-23-2021 04:37 - edited ‎11-14-2023 04:03

In response to WikleJ

‎11-23-2021 04:37 - edited ‎11-14-2023 04:03

Hi there, @ksmoley @WikleJ. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 watches. 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-25-2021 13:28

In response to MarreFitbit

‎12-25-2021 13:28

Hi, I am also having this issue. Battery ran flat and when I since recharged a day later date and time have been incorrect. I have checked time zone is still set to the correct area. I have not changed time zones. I have also restarted the versa 2 by holding down the button for 10 seconds but it is still wrong. I am synching to an IPhone 11pro max. Do you have any other tricks? Thank you

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