03-14-2021
07:46
- last edited on
03-16-2021
04:19
by
MarreFitbit
03-14-2021
07:46
- last edited on
03-16-2021
04:19
by
MarreFitbit
My Versa 2 app skipped ahead 2 hours for daylight savings instead of two. I’ve synched up to phone several times. Watch shows correct time but app is still an extra hour ahead...
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-16-2021 04:18 - edited 09-12-2023 09:06
03-16-2021 04:18 - edited 09-12-2023 09:06
Hi @Estradan, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2 and for trying to troubleshoot it before reaching out.
Some features on your Fitbit device may be affected by the Daylight Saving time change. Please restart your phone to make sure the time is correct, and then manually sync your device.
However, we expect what you've experienced will be resolved after the next midnight reset. Which means by today it should be already solved as this has happened between Sunday midnight to Monday morning.
Hey @44keaton98, welcome on board. If your Versa 2 shouldn't be affected by Daylight Savings, keep in mind that your watch may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-14-2021 08:03
03-14-2021 08:03
Daylight saving changed my Fitbit to 1 hour ahead We DO NOT do daylight ssbong here in Az how do I get it to the right time?
03-14-2021 08:09
03-14-2021 08:09
App skipped ahead TWO hours instead of ONE.
03-16-2021 04:18 - edited 09-12-2023 09:06
03-16-2021 04:18 - edited 09-12-2023 09:06
Hi @Estradan, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2 and for trying to troubleshoot it before reaching out.
Some features on your Fitbit device may be affected by the Daylight Saving time change. Please restart your phone to make sure the time is correct, and then manually sync your device.
However, we expect what you've experienced will be resolved after the next midnight reset. Which means by today it should be already solved as this has happened between Sunday midnight to Monday morning.
Hey @44keaton98, welcome on board. If your Versa 2 shouldn't be affected by Daylight Savings, keep in mind that your watch may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...