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Versa 2 is showing the wrong time and date

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‎01-02-2022 13:42 - last edited on ‎01-04-2022 10:07 by Fitbit Moderator

‎01-02-2022 13:42 - last edited on ‎01-04-2022 10:07 by Fitbit Moderator

My Versa 2 is showing wrong date and time and has been for a few days. My phone is showing the right details and I have synced the Fitbit device multiple times but it’s still wrong. have restarted, tried everything! Help please!

 

Moderator Edit: Clarified subject

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‎01-04-2022 10:10 - edited ‎07-21-2023 03:52

In response to Guy_

‎01-04-2022 10:10 - edited ‎07-21-2023 03:52

Hi there, @jaydeleann. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-02-2022 20:45

‎01-02-2022 20:45

Hi @jaydeleann  - it may not be syncing properly. Try restarting your phone and watch and in the Fitbit App click profile photo and app settings and enable automatic time zone.

 

Of course it could also be a faulty clock face and you could try changing to a Fitbit one.

Author | ch, passion for improvement.

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‎01-04-2022 10:10 - edited ‎07-21-2023 03:52

In response to Guy_

‎01-04-2022 10:10 - edited ‎07-21-2023 03:52

Hi there, @jaydeleann. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Note that the time on your Fitbit Versa 2 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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