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Versa 2 is showing the wrong time

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‎01-02-2023 08:12 - last edited on ‎01-02-2023 11:16 by Fitbit Moderator

‎01-02-2023 08:12 - last edited on ‎01-02-2023 11:16 by Fitbit Moderator

The time in on my Versa 2 is off by about 90 minutes. Yes, I’ve gone into settings and fiddled with time zones. Yes, I’ve updated. 

 

Moderator Edit: Clarified subject

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‎01-02-2023 08:56

‎01-02-2023 08:56

Hi @pmcculloch9395 - have a look here at some steps that might help How to fix the time on your watch 

Author | ch, passion for improvement.

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‎01-02-2023 11:18 - edited ‎04-18-2024 11:20

In response to Guy_

‎01-02-2023 11:18 - edited ‎04-18-2024 11:20

Hi there, @pmcculloch9395. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. @Guy_ Thank you so much for your help!

Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if  you need to relink your watch, see How do I set up my Fitbit device? 

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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‎01-02-2023 12:33

In response to Guy_

‎01-02-2023 12:33

That worked. Thank you sir!

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