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Versa 2 is stuck in the Fitbit logo

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‎04-17-2020 20:31 - last edited on ‎06-18-2020 15:22 by Fitbit Moderator

‎04-17-2020 20:31 - last edited on ‎06-18-2020 15:22 by Fitbit Moderator

My Fitbit versa 2 is only a month old and it’s stuck on the fit bit icon it displays the icon then the screen goes black then starts all over again 

 

Moderator Edit: Clarified subject

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‎06-18-2020 15:24 - edited ‎06-11-2024 09:22

‎06-18-2020 15:24 - edited ‎06-11-2024 09:22

Hi there @Quicksilver6042, welcome to the Community Forums. Thanks for the details provided in your post about your Versa 2's screen behavior. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and saw they helped you to get back on track. 

Let us know if there's anything else we may do for you. Have a good day! 

Maria | Community Moderator, Fitbit


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