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Versa 2 is stuck on a white screen

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‎08-09-2020 12:29 - last edited on ‎08-10-2020 12:53 by Fitbit Moderator

‎08-09-2020 12:29 - last edited on ‎08-10-2020 12:53 by Fitbit Moderator

Hello,

 

my fitbit versa 2 is stuck on a white screen, i have tried holding the button and restarting it is not working

 

 

Moderator Edit: Clarified subject

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‎08-10-2020 13:29 - edited ‎10-03-2023 10:08

‎08-10-2020 13:29 - edited ‎10-03-2023 10:08

Hi there @Looney92, welcome to the Community Forums. Thanks for the details provided in your post about the Versa 2's white screen. I appreciate you already took the time to troubleshoot your watch in order to fix it. 

I've seen that you contacted our Support Team after posting here and they helped you to get back on track. 😊

Maria | Community Moderator, Fitbit


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