Versa 2 is tracking my heart rate too high

[Druidi]

Has anybody else noticed that Versa is showing your current pulse incorrectly? Today it shows 193 per minute but manual measurement shows about 80. This is not the first time when I see something like that.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Druidi. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. I understand where your concern is coming from. 

As a first approach, I'd recommend taking a look at this help article What factors can affect my heart-rate reading on my Fitbit device?

If the issue persists, please try resetting the heart rate settings. To do so, please follow the steps below:

• Switch the Heart Rate settings from On to Off and manually sync your watch. To switch the heart rate settings on your Versa 2, from the main screen of your Fitbit device, open the Settings app > Heart Rate > tap to turn the setting OFF.
• Once it's done, manually sync your Versa 2. To do so, open the Fitbit app, tap on the Account icon, tap on your Versa 2's image and tap on "Sync Now" 
• Next, switch it from Off to On and manually sync your Versa 2 once again. 
• Once it's done, restart your Versa 2.
• Next, confirm that your tracker is snug on your wrist (the lights shouldn't be visible). We also recommend when you're not exercising, wear the tracker just above the wrist bone.