Versa 2 is tracking too many AZM

[Bit_less_fit]

Occasionally, zone minutes will be added retroactively to a period of inactivity (e.g. sleeping). This will occur only after exercise during genuinely active hours. I thought this might be a recalibration glitch of some kind, but I can’t find a consistent pattern. Any thoughts?

Moderator Edit: Clarified subject

[MarreFitbit]

Hello there, @Bit_less_fit. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

It seems like the heart rate might not be getting accurate readings, therefore, it won't provide you with AZM. With that being said, I'd recommend trying the following steps to make sure your heart rate is working:

• Switch the Heart Rate settings from On to Off and manually sync your watch. To switch the heart rate settings on your watch, from the main screen of your watch, swipe left until you see "Settings", next swipe up until you see "Heart Rate" and switch it to Off.
• Once it's done, manually sync your Versa 2. To do so, open the Fitbit app, tap on the Account icon, tap on your Versa 2's image and tap on "Sync Now" 
• Next, switch it from Off to On and manually sync your watch once again. 
• Once it's done, restart your watch once again. 
• Next, confirm that your tracker is snug on your wrist (the lights shouldn't be visible) We also recommend when you're not exercising, wear the tracker just above the wrist bone.

For more detailed information, see What factors can affect my heart-rate reading on my Fitbit device? 

Test your Versa 2 the next couple of days to see if it starts providing you with your AZM. 

[Bit_less_fit]

Thank you for the assistance. I am trying the recommended steps, but thought an example might help. The later time points seem to alter the earlier record.