Versa 2 is tracking too many active minutes

[derbyshiredales]

Since moving to Google 2 days ago, my previously reliable versa2 is recording ridiculous active minutes, including when I’m sitting at a desk completely unstressed. The step count is right. Is there a solution please? 


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @derbyshiredales. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I understand your concern, I will do my best to help you with this! 

I recommend making sure that your Versa 2 is tracking your heart rate accurately as active zone minutes are earned based on your heart rate data. Heart-rate tracking can be affected by several factors including air temperature and device location on your arm For more information, see What factors can affect my heart-rate reading on my Fitbit device? 

[derbyshiredales]

Thank you but the only change has been swapping to Google. Nothing else.

[LZeeW]

@derbyshiredales   This might or might not help.  Please check your birth date in your Google account.  I remember reading posts about this when Google accounts were introduced.  Some people didn't give their real birth date when setting up their Google accounts.  Also check your Fitbit app birth date. Tap on the you icon in the lower right of your Fitbit app.  Tap on Friends. Tap on You.  Tap on Personal.

If your birth date is wrong and your Fitbit thinks you are 90 years old, you will get active zone minutes sitting still.