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Versa 2 is tracking too many steps even when I'm not moving

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‎03-22-2022 12:52 - last edited on ‎03-22-2022 14:09 by Fitbit Moderator

‎03-22-2022 12:52 - last edited on ‎03-22-2022 14:09 by Fitbit Moderator

Versa 2 updated today and then displayed 29,000 steps when I hadn't even worn the watch. It's still totting up more steps when I'm not wearing it 😞

 

Moderator Edit: Clarified subject

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‎03-22-2022 23:14

‎03-22-2022 23:14

Hi @Lucinda1212 - try Shutdown from the watch Settings, About menu. Wait at least 10 seconds before placing on the charger to restart and charge it, or push the button for a second. Then resync. It won't remove the registered steps but might stop it happening.

 

Author | ch, passion for improvement.

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