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Versa 2 is tracking too many steps

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I just bought a Versa 2 and found the steps to be widely inaccurate. i have gained 300 steps just sitting at my computer scrolling not even using my non dominate hand, very disappointing to have bought a "fitbit" thinking it would be quality i could have just kept my $20 one that i threw out for being inaccurate !! 

 

Moderator Edit: Clarified subject

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Hi there, @SteppenwolfSBT. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. I understand where your concern is coming from and how you must be feeling. 

I'm wondering if you're using another app connected to your Fitbit account that will add more steps? Mobiletrack maybe? Low-power step sensors inside your phone track your steps and send the data to the Fitbit app. We recommend using MobileTrack if you forget your Fitbit device at home.

Note that adding more than one Fitbit device to your account gives you the convenience of switching between devices while still seeing a holistic view of your daily activity on your dashboard.

Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see How does my Fitbit device calculate my daily activity?

For additional information, see Does the wrist I wear my device on affect the accuracy? and What can I do if my step count seems inaccurate?

In order to negate the extra steps, see How do I add, edit, or delete Fitbit data and activities?

Hope that helps. 

Maria | Community Moderator, Fitbit


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i am using the fitbit alone no other apps, as for sitting at a computer counting steps it counted 300 in a matter of minutes 

 

also this morning the alarm set for 530am went off at 5am ???? 

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