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Versa 2 is turning off by itself

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‎05-14-2023 05:37 - last edited on ‎05-14-2023 09:15 by Fitbit Moderator

‎05-14-2023 05:37 - last edited on ‎05-14-2023 09:15 by Fitbit Moderator

Only a couple of days ago my versa 2 started to randomly turning on and off

 help

 

Moderator Edit: Clarified subject

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‎05-14-2023 09:18 - edited ‎05-26-2023 04:33

In response to DramaQueenDiva

‎05-14-2023 09:18 - edited ‎05-26-2023 04:33

Hi there, @Brendag5. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

@DramaQueenDiva Thank you so much for your help, but before considering a factory reset, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-14-2023 08:55

‎05-14-2023 08:55

Have you tried doing a Factory Reset?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎05-14-2023 09:18 - edited ‎05-26-2023 04:33

In response to DramaQueenDiva

‎05-14-2023 09:18 - edited ‎05-26-2023 04:33

Hi there, @Brendag5. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

@DramaQueenDiva Thank you so much for your help, but before considering a factory reset, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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