Versa 2 is vibrating at random times

[Toni_11]

Recently my Versa has started vibrating randomly throughout the day which it’s never done before (other than at 10 to the hour to tell me how many steps I have left to do) . There’s no notifications on the screen when it does this. Also, it rarely tracks exercise for the full duration of my sessions. Any help appreciated. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Toni_11. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

To better assist you with this, would you mind double checking if there are no alarms mistakenly set on your Versa 2? For more information, see How do I manage alarms on my Fitbit device? 

How long does it vibrates? Do you do anything to stop it? Like pressing the button or touching the screen? Or it stops automatically? Have you checked if your phone also has any kind notification around the time when your watch vibrates?

In addition, please check if you don't have health and wellness reminders ON. For more information, see What are the reminders I see on my Fitbit device? 

Regarding the exercises not being fully tracked, does it happen with all type of exercises or there's one in specific? Do you use SmartTrack for the Exercise app on your Versa 2? If you haven't done so yet, please restart your Versa 2 by following these steps.